RETURN POLICY

Our postal address is:
PO Box 70
Twizel, 8773
New Zealand

Here at High Country Equestrian our aim is to always exceed our customer’s expectations. We stand by the quality of our product, so if you are not completely satisfied with your product we insist you contact us at info@highcountryequestrian.co.nz,or phone us at +64 3 4350678, and tell us of your concerns.
If our product is in any way defective as a consequence of faulty manufacture, we will either give you a full refund, or replace the defective item.

Cancellations must be made within 24 hours of us confirming your order and any claims should be made within 30 days of receipt of goods.